1) Do you need to wear a mask if you are in a patient unit? *

No

Yes

2) If you have COVID-19 symptoms and test positive, should you wear a mask for 10 days after symptom onset? *

No

Yes

3) When you wash your hands with soap and water is scrubbing for 10 seconds enough time? *

No

Yes

4) You should ____ when you see a staff member or volunteer doing something unsafe such as either talking on the phone or not using the handrails while taking the stairs. *

a) Have a talk with your unit supervisor.

b) Ignore the situation.

c) Discuss it with another volunteer.

d) Have a safety conversation.

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q1 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

1) Do you need to wear a mask if you are in a patient unit? *

No

Yes

2) If you have COVID-19 symptoms and test positive, should you wear a mask for 10 days after symptom onset? *

No

Yes

3) When you wash your hands with soap and water is scrubbing for 10 seconds enough time? *

No

Yes

4) You should ____ when you see a staff member or volunteer doing something unsafe such as either talking on the phone or not using the handrails while taking the stairs. *

a) Have a talk with your unit supervisor.

b) Ignore the situation.

c) Discuss it with another volunteer.

d) Have a safety conversation.

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q1 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

2) BEFAST stands for Balance, Eyes, Face, Arms, Speech, and Time. If you see someone who has these symptoms you should: *

Call 911 if you are outside the hospital.

Call “Rapid Response” on the internal Kaiser phone if you are inside the hospital.

All the above.

None of the above.

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q1 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

2) BEFAST stands for Balance, Eyes, Face, Arms, Speech, and Time. If you see someone who has these symptoms you should: *

Call 911 if you are outside the hospital.

Call “Rapid Response” on the internal Kaiser phone if you are inside the hospital.

All the above.

None of the above.

Name *

First Name

Last Name

Today's Date *

MM

DD

YYYY

1) What are the 3 conditions needed for information to be considered PHI? *

Hint: This is in HIPAA

The information is created, received, or maintained by a health provider or health plan.

The information is related to past, present or future health care of payment for that health care.

The information identifies a member or patients, or there is enough information to be able to identify the individual.

All of the above.

2) Which of the following are High Risk Areas? *

Hint: This is in the Safety Updates: Slip, Trips & Falls

Restrooms

Areas with poor lighting

Parking lots

All of the above

3) How soon should you report a hazard? *

Hint: This is in the Safety Updates: Slip, Trips & Falls

At the end of your shift

The next day

Immediately or as early as safely possible

You don’t need to report it

4) What do you do if a member or patient asks how they can submit a review? *

Hint: This is in Google Star Rating

Say you can't help them.

Direct them to Google on their device or hand them a QR code card if you have one.

Say you are too busy.

Say you don't want them to leave a bad review and walk away.

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q3 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

1) What are the 3 conditions needed for information to be considered PHI? *

Hint: This is in HIPAA

The information is created, received, or maintained by a health provider or health plan.

The information is related to past, present, or future health care of payment for that health care.

The information identifies a member or patients, or there is enough information to be able to identify the individual.

All of the above

2) Which of the following are High Risk Areas? *

Hint: This is in Safety Updates: Slips, Trips, and Falls

Restrooms

Areas with poor lighting

Stairs

Parking lots

All of the above

3) How soon should you report a hazard? *

Hint: This is in Safety Updates: Slips, Trips, and Falls

At the end of your shift

The next day

Immediately or as early as safely possible

You don't need to report it

4) What do you do if a member or patient asks how they can submit a review? *

Hint: This is in Google Star Rating

Say you can't help them.

Direct them to Google on their device or hand them a QR code card if you have one.

Say you are too busy.

Say you don't want them to leave a bad review and walk away.

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q3 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

1. I have read and understood the information in the Q4 training - Confidentiality, Code of Ethical Conduct, Power Points *

No

Yes

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q4 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY

1. I have read and understood the information in the Q4 training - Confidentiality, Code of Ethical Conduct, Power Points

No

Yes

Name *

By submitting my name in the space below, I attest that I have read and understand this training. If I have questions regarding Q4 training content I will ask for clarification.

First Name

Last Name

Today's Date *

MM

DD

YYYY